Frequently Asked Questions
Some of the Common Questions that folks ask us. Get in Touch if your question isn't listed here.
We offer some of the most affordable shipping in South Africa! And use a network of vetted couriers to safely deliver your order. The costs and delivery times are as follows:
Collections: 6 Roodehek Street, Gardens, Cape Town
No Charge. We'll notify you once your order is ready, usually 1-2 days from order.
Cape Town & Surrounds
R60 fee, delivery usually within 2-4 working days from order.
Major Centers (Jhb, Dbn etc.)
R95 fee, delivery usually within 4-7 working days from order.
Regional Areas (e.g. Hermanus, Springbok, etc)
R100 fee, delivery 2-5 days from order (CPT regional), 5-8 days (rest of SA).
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LARGE PLANTS (20cm nursery pot and above)
Our System calculates custom quotes based on the items in your basket.
CUSTOM: XL FLOOR STANDING PLANTS
Please process your order as per normal and select the "Custom" shipping option at checkout. Our Team will contact you with a competitive custom shipping quote via email.
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RURAL AREAS
Please email us at hello@plantify.co.za and we'll arrange a custom shipping solution to the nearest town.
Absolutely, with pleasure!
You are welcome to select your own plants from our wide selection in our stores. We can send your specifically chosen plants directly to you.
Absolutely! Your Plant will arrive in excellent condition for the following reasons:
1. We only work with couriers that understand that Plants are fragile and that are able to handle your order with care.
2. We have designed custom packaging that protects our Plants during their commute and allows them to breathe freely.
3. We only stock plants which are comfortably able to manage the commute to you.
We send 100s of plants monthly all over South Africa with very few challenges.
Read our Returns Policy here.
Most definitely! Bring your plants in store and we'll gladly repot them.
Read up more on Plant Repotting here.
Most definitely! We do this on a weekly basis. Read up more on our Home & Office Consults here.
With pleasure, feel free to follow the checkout process, as per normal and select Card Payment at checkout.
We offer Trade Discounts for Industry. Feel free to complete our Trade Application Form here.
We can prepare your order for export and can deliver it anywhere in South Africa. We don't offer International Freight and Phyto-sanitary service at this stage.
We assist many corporates, decorators and resellers with larger quantities of plants and planters. Please Get In Touch and we'll assist with a quote.
Large Plants Delivered
Shop our Affordable Range of Easy Care, Large Plants. Delivered anywhere in SA from just R95.
Planter Range
We're proud of our large variety of South African made Planters. Available in all colours and sizes.